Dear members, parents and carers,


Re: Services to our daytime and evening and weekend service members during the Coronavirus pandemic


As you are very aware, we like yourselves are going through a very trying and testing time managing our day-to-day lives. For us, running our services in the usual way under restrictions is no longer possible and we need to make changes to the way we do things. We do however want to continue providing support to our members as much as possible and do it in ways that are safe.


As from Monday 23rd March, our centre in Beehive Lane will be closed for the foreseeable future to all members and visitors although we will still operate as an office and a hub for a few staff each day.

Instead, we will start to run home-based services, provide phone support and deliver a range of online activity services. We are also able to provide bags of food to those in need (subject to availability) and offer lunchtime cooked food parcels too.


Here is our full service…


1:1 meet ups: This would be where staff would pick up a member from home and take them out and about for a period of time. This would be to a nearby place to the home where social distancing can occur away from other members of the public. This could be such places as parks, farms or going on country walks.  Because of risk and in line with government guidance around self-isolation, this service unfortunately can only be offered to our members that do not have underlying health-issues.


Provide activities to your home: Each week a range of activity materials would be dropped off which will include art materials, project work ideas, scrap books etc. This would be supported with phone contact from our activity staff to encourage or assist with the activities offered.


Phone support: Key workers will contact their members twice weekly to check in and see how they are, find out what more they can do to support etc. The support workers will also be contactable via the Office during working hours if members want to talk. If they are unavailable, they will call back.


Online activities: Watch out for Tai-chi, exercise, dance and art activities plus many others, specially created for members to do at home. These will soon appear via our website.


Multi-me: This online chat and communication portal will be open for those with accounts. Our staff will be online daily to check in with everyone.


Extra help: This is a service to our members and/or their families that need assistance by way of shopping or wanting a lunchtime meal cooked by us daily.  We can also provide free food from our Fareshare (supermarket free food) programme. This is a service available to our members who live alone or to members that live with older carers.


If you are interested in using any of the above services please contact us on 020 8551 8800 or drop us a line with your choices by email on: [email protected].

The services above will be provided from next week (week commencing 23rd March).


We look forward to hearing from you very soon. Karen and her team are ready and able to put this into action.


Be safe and well.




Dear members, carers and visitors of Uniting Friends,


Please read the attachments relating to the current situation of our handling of the Covid-19 Virus at Uniting Friends.

This includes:


Many thanks, 

Russell Lerner

Chief Executive